Cookie Policy

Just like many other companies, PetHeal, operated by PetHeal LLC, (“PetHeal”, we, us, and our) utilizes cookies on our website petheal.com (our website) to gather information necessary for the functioning of our website and to improve your online experience. These cookies help us understand how you use our website, gauge the effectiveness of our web pages, and identify the most valuable information to our visitors.

This Cookie Policy outlines the types of cookies used on our website and their purposes. For further details on how we collect and safeguard your information, please refer to our Privacy Policy at https://petheal.com/privacy-policy. We recommend reviewing the Privacy Policy alongside this Cookie Policy.

We may update the cookies we employ and this Cookie Policy periodically. In such instances, you will receive a notification during your next visit to our website, allowing you to review the updated Cookie Policy. You can also revisit this page anytime to stay informed.

What are cookies?A cookie is a text file that is downloaded to your device (desktop, laptop, tablet, or mobile) when you visit our website. Cookies facilitate the recognition of your device by our website, enabling it to “remember” you or your device during subsequent visits. Please note that a cookie cannot read data from your hard drive or access cookie files from another website.

When we mention cookies in this Cookie Policy, we are also referring to similar technologies such as web beacons and log files.

You can manage your cookie preferences (e.g., accept or decline cookies by type) through our cookies banner, which appears when you first access our website or by visiting the Cookie Settings page at any time. However, declining all cookies may limit your access to the interactive features of our website.

Additionally, we may utilize other technologies with functions like cookies, such as web beacons and tracking URLs. These technologies help us assess email interactions, such as email opens and link clicks, for analytical purposes.

Who sets the cookies?Cookies can be categorized as first party or third-party cookies:

First-party cookies: Placed on your device by the operator of the website you are visiting. Third-party cookies: Placed on your device through the website by third parties, such as data management platforms.

We may employ the following types of cookies: Strictly necessary cookies: Essential for the operation of our website, enabling features like secure login and e-billing services.

Analytical/performance cookies: Aid in recognizing and counting website visitors, allowing us to enhance website functionality.

Functionality cookies: Recognize you upon returning to our website, enabling personalized content and preferences.

Targeting cookies: Record website visits, page views, and link clicks to tailor advertising and content to your interests.

How long do cookies last?Cookies can be categorized as session or persistent cookies:

Session cookies: Expire upon closing your internet browser. These are used, for example, to retain items in your cart.

Persistent cookies: Remain on your device for extended periods, depending on their function (e.g., 24 hours, a week, or longer). They help maintain login status, among other functions.

For detailed information on the cookies we use and their purposes, refer to the Cookie List section at the bottom of this page.

Consent to our use of CookiesEssential cookies for website operation can be stored on your device without explicit consent. However, we require your consent to set non-essential cookies.

Upon your first visit to our website, you have the option to accept or decline cookies. You can modify your preferences at any time by visiting our Cookie Settings page.

If you wish to withdraw consent, please contact us at team@petheal.com.

Declining CookiesYou can block cookies by adjusting your browser settings. However, blocking essential cookies may affect website functionality.

If you have previously accepted cookies but now wish to decline them, you can delete existing cookies.

Instructions for deleting cookies can be found at https://www.aboutcookies.org/how-to-delete-cookies/.

For more information on cookies, visit allaboutcookies.org.

If you have consented to advertising cookies, you may opt out of personalized advertisements from participating advertisers or networks. Visit the opt-out sections on the websites of the Network Advertising Initiative or the Digital Advertising Alliance:

Network Advertising Initiative: http://www.networkadvertising.org/choices/Digital Advertising Alliance: http://www.aboutads.info/choices/Google AnalyticsOur website utilizes Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics cookies collect your IP address, which is anonymized before storage or use, to analyze website usage. You can prevent Google Analytics cookies from being stored by configuring your browser accordingly.

To opt out of Google Analytics tracking across all websites, visit http://tools.google.com/dlpage/gaoptout.

Effective date: 01 January 2021

QuestionsIf you have inquiries or concerns regarding our use of cookies or wish to exercise your data protection rights, contact us at team@petheal.com.